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  • Return Policy

    We are happy that Qoneqt is your best Social Community Destination . We will be more than happy if you love every part of it and Thank you for your purchase done via Qoneqt . We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.

    Returns:

    All returns must be postmarked within thirty-one (31) days of the purchase date to the admin of the group and our customer support system . All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included as per the orignal purchase.

    Return Process:

    To return an item, place it securely in its original packaging and include your proof of purchase, then mail your return to the following address:

    Qoneqt.

    Attn: Returns

    Mail Id support@qoneqt.com

    Please note, customers are responsible for all return shipping charges to the respective purchase merchant . Qoneqt is not liable for any shipping covers.

    Refunds:

    After the merchant receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.

    Note & Restrictions:

    All purchase and returns are made by the Merchants and qoneqt is not directly proceding the same .

    Questions:

    Questions or concerns about our return policy? Please contact us at support@qoneqt.com