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    QONEQT in News

    15-Nov-2022 04:52 AM


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    US Orders Tata-Led Air India to pay $121.5 Million As Passenger Refunds

    US orders six airlines to pay $600 million as refunds The US has ordered Tata-group owned Air India to pay a whopping $121.5 million as refunds and $1.4 million as penalties for extreme delays in providing refunds to passengers due to the cancellation or change in flights, mostly during the pandemic, officials said.
    Air India's policy of “refund on request” is contrary to the Department of Transportation policy, which mandates air carriers to legally refund tickets in the case of cancellation or change in flight, officials said.
    The cases in which Air India was asked to pay the refund and agreed to pay the penalty were before the national carrier was acquired by the Tatas.
    Frontier was ordered to pay $222 million in refunds and $2.2 million in penalty.
    In addition to the more than $600 million as refunds that airlines have paid, the Department of Transportation announced that it is assessing more than $7.25 million in civil penalties against these six airlines for extreme delays in providing refunds.
    said US Transportation Secretary Pete Buttigieg.
    Source: NDTV
    #Tata #AirIndia #Refund