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    Diksha D Jadhav in News

    14-Oct-2022 11:56 AM


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    PhonePe Launches Online Dispute Resolution Feature for UPI

    Bengaluru: India's leading FinTech platform PhonePe on Friday announced the enablement of the UPI Unified Dispute and Issue Resolution (UDIR) system.

    We would like to thank the RBI for introducing the Online Dispute Resolution (ODR) functionality which has further strengthened consumers' belief in UPI," Deep Agrawal, Head, of Payments, PhonePe, said in a statement.

    Status finalization for pending transactions -- post implementation of UDIR, we are seeing about a 50 percent improvement in resolution time.

    Confirmation of refund credit to the remitters' bank account in case of failed transactions.
    Source: Latestly
    #PhonePe