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    QONEQT in Internet

    07-Sep-2022 02:40 PM


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    This company claims it deploys AI tools to trace problems with your internet connection

    For those of you out there that have wired broadband internet connections you must be familiar with the feeling of helpless frustration when your line is down and the service provider takes its own sweet time in fixing it or sending someone to check the apparatus in your house
    Well if this Bengalurubased company has any say in this matter such problems will become pass
    Aprecomm cofounded in 2016 by Guharajan Sivakumar and Pramod Gummaraju claims it has the right tools to make this problem go away The companys proprietary AI tool dubbed Virtual Wireless Expert VWE according to Aprecomm is capable of diagnosing what the problem is when a line is down and suggests a solution thus the Internet Service Provider ISP and the customer precious man hours
    Of course this has limitations as if there is a cable cut it can only be solved by human intervention Gummaraju the companys CEO said
    he company aims to ensure that the different components inside a network evolve to a stage where the enduser has the best experience possible All we do is for the best experience for the enduse he added
    The AI tool which Gummaraju says was developed and perfected over years has been used by some big players in the home broadband space including GTPL Hathway among the top ISPs in India
    We have already started deploying Aprecomm VWE in our network We could see the ease with which we are able to manage measure the customer experience and take actions to improve it Network and Customer Management with VWE could see a transformation from reactive to proactive Guruprasad V CTO of GTPL Hathway said
    There is a considerable amount of support call reduction which is visible We are looking to drastically avoid truck rolls with Aprecomm solution in place he added ease with which we are able to manage measure the customer experience and take actions to improve it Network and Customer Management with VWE could see a transformation from reactive to proactive Guruprasad V CTO of GTPL Hathway said
    There is a considerable amount of support call reduction which is visible We are looking to drastically avoid truck rolls with Aprecomm solution in place he added
    #internet
    Source:- CNBCTV18